Overview
CASA BYC Productions creates personalized custom songs, lyrics, cover artwork, lyric videos, and digital music experiences based on the stories, memories, and milestones you share. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or placing an order, you agree to the practices described in this policy.
Information We Collect
To create your custom project and operate our business, we may collect:
- Name
- Email address
- Phone number
- Billing information
- Uploaded photos
- Lyrics you submit
- Stories, memories, and personal details you share
- Song requests and creative preferences
How We Use Your Information
- To create, produce, and deliver your custom song and related materials
- To process payments and fulfill your order
- To communicate with you about your project, revisions, and support requests
- To improve our products, services, and customer experience
- To send order confirmations and important account notices
- To comply with legal, tax, and accounting obligations
Data Retention
We retain your information for as long as necessary to deliver your order, provide support, and meet our legal and financial obligations. Project materials may be kept to honor revision windows and to re-deliver files at your request. When information is no longer needed, we take steps to delete or anonymize it.
Security Measures
We use reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. While we work hard to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Request a copy of the information you provided to us
Data Deletion Requests
You may request deletion of your personal information at any time by contacting us at info@casabycproductions.com. We will honor verified requests except where we are required to retain certain records for legal, tax, or fraud-prevention purposes.
Cookie Usage
Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. For details, please review our Cookie Policy.
Third-Party Services
We rely on trusted third-party providers for payment processing, hosting, analytics, and communications. These providers process information only as needed to perform their services and are expected to maintain appropriate safeguards. We do not sell your personal information.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, contact CASA BYC Productions at info@casabycproductions.com.